California Residents - Automatic Renewal Disclosure And Cancellation Policy
1. Subscription Terms and Automatic Renewal
If you reside in California and purchase any of our recurring subscription products (including month-to-month or commitment plans), your subscription will automatically renew at the end of each billing cycle. Your payment method on file will be charged the recurring subscription price plus applicable taxes at the frequency selected at checkout until you cancel your subscription.
2. Right to Cancel Anytime
In compliance with the California Automatic Renewal Law, you have the right to cancel your subscription at any time.
- Month-to-Month Plans: Cancellations will stop future renewals immediately, and you will not be charged for the following billing cycle.
- Commitment Plans (e.g., 12-Month Plans): You may submit a cancellation request at any time during your commitment period. While the cancellation will prevent the subscription from automatically renewing into a new multi-month commitment after your current term ends, you remain responsible for the remaining monthly payments of your active commitment period.
3. How to Cancel Online (Easy Mechanism)
We provide a simple, direct, and online mechanism to cancel your subscription without any unnecessary steps. You can cancel your subscription at any time through any of the following methods:
- Online Account Portal: Log into your customer account on our website, navigate to the "Manage Subscriptions" section, and click on "Cancel Subscription".
- Email Support: Send a direct cancellation request from your registered email address to hello@littlepoppyco.com with the subject line "Subscription Cancellation Request".
Upon processing your cancellation, a confirmation email detailing the effective date of termination will be sent to you immediately for your records.